Privacy Policy

The Secret Escape

Last updated: March 2026

The Secret Escape is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly.

This Privacy Policy explains how we collect, use and protect your information when you visit our website or get in touch with us.

1. Who We Are

The Secret Escape
Phone: 07553 336046
Email: thesecretescape1@aol.com

For the purpose of UK data protection legislation, The Secret Escape is the data controller of your personal information.

2. What Information We Collect

We may collect and process the following information:

Your name

Email address

Telephone number

Booking details

Any information you provide via contact forms

Technical data such as IP address, browser type and usage data

3. How We Use Your Information

We use your information to:

Respond to enquiries

Process bookings

Provide services

Send appointment confirmations or updates

Improve our website and customer experience

Comply with legal obligations

We only use your information where we have a lawful basis to do so under UK GDPR.

4. How We Store Your Information

Your information is stored securely and only accessible to authorised individuals.

We take appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure or destruction.

5. Sharing Your Information

We do not sell or rent your personal information.

Your data may be shared with trusted third-party service providers (such as booking systems or payment processors) only where necessary to provide our services.

All third parties are required to handle your data securely and in accordance with data protection law.

6. Cookies

Our website may use cookies to enhance your browsing experience and collect anonymous usage data.

You can control or disable cookies through your browser settings.

7. Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you

Request correction of inaccurate data

Request deletion of your data (where applicable)

Object to processing

Withdraw consent at any time

To exercise any of these rights, please contact us at:

📧 thesecretescape1@aol.com

📞 07553 336046

8. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting or reporting requirements.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.